Posts

Preparing for an AI-powered workplace

Image
Artificial Intelligence. Or “AI”, for those of us who like to throw another acronym into the mix. There’s been a stack of press coverage of this in recent months.  In preparation for the International HR Forum session about AI in the workplace, I thought I would stop being a luddite, live a bit, and give Chat GPT a go and ask “it” how to structure the forthcoming session. Blow me down, it came up with a page worth of goodness, which could basically be summarised as: Start with a captivating opening that creates curiosity and engagement. Define AI, to ensure participants are on the same page with the basic concept. Highlight the potentially revolutionary impact of AI in various walks of working life. Discuss current real-world AI applications. Address the benefits and challenges of AI. Outline the session agenda, learning objectives and desired outcomes. At the end, summarise the main points and conclude with a call to action. Not bad, huh? But it’s still, well, artificial, so tha...
Post a Comment
Read more

The World of Work, 3 Years On...

Image
Blimey, has it really been 3 years since Covid really kicked off ​?  Just goes to show that time flies, even under the most challenging of circumstances. Anyhow, i t​  seems a natural point to reflect on Covid's legacy on the world of work. Or at least, the world of work as it relates to my employer, given my involvement in helping the business through traumatic times. WHAT WENT WELL? First, sheer good luck. Working for a software company meant that as an employer we were not exposed to anywhere near the same degree of complexity or challenges to our existence that confronted orgs in the health service, retail, travel, tourism, logistics, hospitality and so forth. Second, we were quick to set up a “Crisis Response Team”, a cross-functional group of people with oversight of business continuity, disaster recovery, employee comms, customer comms, the transition to a 100% remote org, adapting policies, processes and systems for a remote world, equipping everyone with the support a...
Post a Comment
Read more