The World of Work, 3 Years On...
Blimey, has it really been 3 years since Covid really kicked off ? Just goes to show that time flies, even under the most challenging of circumstances. Anyhow, i t seems a natural point to reflect on Covid's legacy on the world of work. Or at least, the world of work as it relates to my employer, given my involvement in helping the business through traumatic times. WHAT WENT WELL? First, sheer good luck. Working for a software company meant that as an employer we were not exposed to anywhere near the same degree of complexity or challenges to our existence that confronted orgs in the health service, retail, travel, tourism, logistics, hospitality and so forth. Second, we were quick to set up a “Crisis Response Team”, a cross-functional group of people with oversight of business continuity, disaster recovery, employee comms, customer comms, the transition to a 100% remote org, adapting policies, processes and systems for a remote world, equipping everyone with the support a...